one of the most potent skills you can learn
I do this at work often and it makes/breaks the day
if you have a problem/question framed with a level head and willingness to negotiate or solve it, I will definitely have a great disposition
if you are in fighting fires mode or try to blame others for your lack of planning or foresight, I will be cranky and unpleasant and let you know
You reap what you sow